Frequently Asked Questions
How long does shipping take?
The customer will be contacted within 24 hours to confirm the order details, then orders will be prepared within 24 hours, and delivery time varies from 24-48 hours depending on the governorate.
Is there free shipping?
Yes, shipping is free for orders starting from EGP 3000 within Egypt.
Can I track my order?
Yes, when the order is shipped, you will receive an email or text message with a tracking link.
What should I do if I received a wrong or damaged product?
We apologize for that! Contact us immediately via WhatsApp, and we will replace it for you free of charge with no additional costs.
Is cash on delivery available?
Yes, we provide cash-on-delivery service within the Arab Republic of Egypt.
Are there other payment methods?
Yes, all payment methods are available and secure.
Are there any additional fees for payment?
No, there are no additional fees other than the order value and shipping (if applicable).
Is there after-sales support?
Yes, the WOW SEWING team is ready to assist you with any product-related inquiries after the order is completed.
